Last updated: Tue 2nd Jan 2024

By booking a party with Stage Parties, you accept these terms and conditions – which comprise the terms on this page, our privacy policy, our cookies policy and any other policy or procedure which we may make you aware of from time to time (“terms“) and sign your agreement to them as an on-going agreement between you and Stage Parties (“agreement“).

This agreement is made between the customer (“customer“, “you” or “your“) and Stage Academy London LLP t/a Stage Parties (“Stage Academy“, "Stage Parties", “we“, “our” or “us“), a limited liability partnership registered in the United Kingdom with registration number OC441485 and registered offices at Swatton Barn, Badbury, Swindon, Wiltshire, England, SN4 0EU, trading as Stage Academy, Stage Academy Jrs, Stage Parties, Stage Education, Stage Agency and Stage Creative – together (the “parties“) for the service of children's party entertainment ("service", "party", "event")– and is valid at all times until such time written notice is given in accordance with these terms.

Introduction

Before you book a service with Stage Parties, it’s important that the parties all agree and understand how our relationship will work, so we’ve written some terms and conditions to help explain how we operate, and how we’ll work with you.

We can change these terms at any time. When we do, we’ll let you know by either writing to you, emailing you or updating this webpage. For the avoidance of doubt, updating this webpage, without either writing to you or emailing you, will be considered adequate notice of any change to the terms.

If you disagree with any changes to the terms, your sole remedy will be to cancel your subscription to Stage Academy, providing the customary notice period (unless the terms change in a way that is detrimental to you, in which case you may have limited rights to cancel without providing the customary notice period – we will inform you if this is the case).

Continuing to attend classes after a change to the terms, or continuing to interact with any of our services after a change to the terms, will indicate acceptance of the new terms.

These terms supersede and extinguish all previous agreements between the parties (whether written or oral) and shall govern the contractual relationship between us going forwards. Any promises, guarantees or offers made by a member of the Stage Academy team, or any of our affiliates, agents or franchisees, which are not confirmed in writing in this agreement or any attached schedule, do not form part of our contract and are not binding on either of the parties.

Just so you know:

• A party or service refers to a one-time entertainment event delivered at a location of the parents choosing, for both the customer and friends and family members of the customer.

We’ve tried to make these terms as easy to read and understand as possible, but if you’ve any questions after reading them, you can contact us. We’ll be happy to help.

Making a booking

You must be 18 or over and a “customer” to book any service.

We will not reserve or guarantee any time/date slot to provide service nor will we provide any service unless and until you make a Booking and pay for them as follows.

You may make a booking enquiry by phone or in writing or completing the booking form on the stageparties.co.uk website outlining the Services required and the date and place of the Event concerned. We will then respond to you to let you know if we are able to provide the service on the date and time requested in the place requested to provide a quote for the cost of the services requested in writing.

To confirm your booking of the service you must complete payment of a 50% deposit of the full amount by credit or debit card, your service is not confirmed until the deposit is paid in full by you.

The final remaining balance for the service will be due no less than 30 days before the service is due to take place and must be paid in advance by credit or debit card by you.

You are responsible for making sure that the information you provide is accurate and complete. If You provide Us with inaccurate or incomplete information, We will not be liable for any delay, non-performance or incorrect performance caused by Your failure to provide us with accurate and complete information.

By making a booking for a service with Stage Parties, you confirm that you accept, and agree to be bound by, the terms and conditions of this Agreement.

Your acceptance of our Quote and Booking Confirmation, and Your payment of the deposit will be an offer to make a Booking on the terms and conditions of this Agreement for the particular Services and Event as detailed, but whether We accept or decline that offer will be for Us to decide in Our absolute discretion.

Changes or cancellation by the customer

If you need to make a change to your party booking you should let us know as soon as possible in writing to contact@stageparties.co.uk

Your party deposit is non-refundable,  but is transferable to an alternate date with at least 30 days notice before the party was due to take place, subject to an admin fee of £20 and subject to availability at the complete discretion of Stage Parties. If you choose not to move your service to an alternate date and time that we have available you will forfeit any deposit paid.

If you choose to cancel your service within 30-0 days of the service date, you will forfeit the full amount paid for the service.

If you fail to pay the full remaining balance due for your service by 30 days prior to the service date, Stage Parties may cancel your service and you will forfeit the deposit paid.

Cancellation by Stage Parties

We will only ever cancel your party in the extremely unlikely event that we are prevented from attending due to circumstances beyond our control.

In the event that we have no other option but to cancel your party, we will refund any fees paid in full. However, we will not be held liable for any direct or indirect loss that you may suffer as a result of any cancellation.

Health and injuries

Customers and their guests participate at their own risk and are obliged to inform Stage Academy and its staff of any existing injuries or medical condition.

If you are unsure whether a child or customer should participate in any activity please consult the student’s GP before taking part in the Stage Parties activity.

Customers and their guests must wear suitable footwear and clothing at all times.

Customers are solely responsible for safeguarding at their event.

Personal property

Customers are expected to take care of their own belongings. Stage Parties can accept no liability for lost or damaged belongings, even if the damage was caused by a Stage Parties employee, agent, affiliate or franchisee.

You acknowledge that the maximum aggregate liability of Stage Parties to a customer under these terms shall not exceed the Stage Parties activity fee to which a claim relates (which in the case of a party is for the avoidance of doubt the fee originally agreed for the service).

The liability of Stage Parties and it’s employees, agents and franchisees is restricted to class time only and then only to gross negligence.

General

Stage Parties may, at its complete discretion, refuse to continue the service if it is felt that the customer and/or their guests behaviour is unacceptable, or for any other reason. No refund will be provided and you will still be liable for the complete cost of the activity.

Stage Parties reserves the right to make changes to the staff providing the service in the event of illness or any other circumstances beyond our control.

When a session of Stage Parties activity has been cancelled by Stage Parties we will provide as much notice as possible by email, text message, or phone. You are responsible for checking for these updates.

These terms together with any welcome pack constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them wether written or oral, relating to its subject matter.

In the event that one or more of the words, phrases, sentences or provisions of this agreement are found to be unlawful or otherwise unenforceable, those words, phrases, sentences or provisions shall be considered severed from the remainder of the agreement.

If Stage Academy choses not to enforce one of the provisions of this agreement, this does not stop Stage Academy from enforcing the same provision in the future.

The agreement shall be governed by and construed in accordance with the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts.

Stage Academy London LLP. Registered office: Swatton Barn, Badbury, Swindon, Wiltshire, England, SN4 0EU. Registered in England. Registered number: OC441485.